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How We Protect Your Privacy at kokobet

When you open an account with us, your personal information, payment details and gaming history stay private and secure.

Account encryption standardLocal payment data handlingWithdrawal verification process
kokobet How We Protect Your Privacy at kokobet
PRIVACY QUESTIONS

Reach Our Privacy Support Team

If you have questions about how we handle your data or want to request changes to your privacy settings, our support team is ready to help.

Live Chat Support Open the chat window in your account lobby any time during our live support…
Email Support Send privacy queries to our support inbox and we'll provide a detailed written response…
Account Settings Visit your privacy and security section in account settings to view what data we…
HOW WE SECURE YOU

Data Security and Privacy Practices Inside kokobet

We encrypt all connections between your device and our servers, so your login details and payment information stay private from the moment you enter your credentials.

Encryption

All data transmissions use industry-standard encryption so your passwords, payment methods and personal details stay encrypted end-to-end.

Payment Separation

DANA, OVO, GoPay and QRIS payment tokens are kept in secure vaults separate from your account profile, so a data…

Verification Checks

We verify your identity using document upload and transaction cross-checks before allowing withdrawals, so only you can move money from…

Data Retention

Your personal data is kept active while your account runs; after closure, we retain core records for the time local…

No Third-Party Sales

We do not sell your gaming history, payment patterns or contact details to marketers, ad networks or data brokers under…

Privacy Rights Request

Submit a formal request to access, correct or delete your personal data via email or account settings, and we'll process…

Your Privacy Questions Answered

We collect your full name, date of birth, email address, phone number and residential address for identity verification. We also gather your banking information when you deposit and your device identifiers when you log in. This data helps us verify who you are, prevent fraud and comply with local regulations.

Payment tokens from DANA, OVO, GoPay and QRIS are encrypted and stored in secure vaults separate from your main account profile. We never store your full banking credentials on our servers; only a one-way encrypted reference is kept so we can process your withdrawals without exposing your actual account numbers.

Yes. Submit a data access request via email or through your privacy settings in account preferences, and we'll compile a complete report of all personal information we hold within 30 days, including your deposit history and withdrawal records.

We retain core account records and transaction history for the period required by local law, typically two to five years after closure for regulatory compliance. After that period, personal data is securely deleted; however, anonymised statistics may be kept for product analysis.

We do not sell or share your personal data, gaming patterns or financial information with marketers, ad networks or third-party data brokers. We only share limited data with payment processors and regulators where local law requires it.

Go to your account settings under Privacy & Communications to manage your notification preferences. You can disable promotional emails, game updates and special offers anytime; your account login alerts will always remain active for security.

Contact our support team immediately via live chat or email. We will secure your account, review access logs, and if fraud is detected, help you reverse unauthorised transactions. We also log all account access attempts so you can see who logged in and when.